| | |  | 10" Frames | Home » » » » HP 10.4-Inch Digital Picture Frame w/2 Interchangeable Mats | | | | | | | Description: | | Resolution: 800x600. Brightness: 250 cd/m2. Aspect ratio 4:3. Contrast ratio 400:1. 12 volt, 1.5A AC Adapter. 512MB Internal memory. 6-in1 card reader. MPEG1, MPEG4 & MJPEG fomats. Host/device USB connectivity. MP3 audio format. Auto-rotate, Clock/Calendar. Auto Image Compression & Digital Matting. Wood frame & 2 double mats, USB Cable & remote control. Color: Mahogany. | | | Features: | |
• Includes 1 tablespoon, 1/2 tablespoon, 1 teaspoon, 1/2 teaspoon, 1/4 teaspoon, and 1/8 teaspoon
• Dimensions - 8 x 2 x 3
• Weight - 2 oz.
| | | Product Details: | | | Product Weight:
| 5.0 pounds | | Package Length:
| 16.5 inches | | Package Width:
| 12.5 inches | | Package Height:
| 4.2 inches | | Package Weight:
| 6.05 pounds | | Average Customer Rating:
|  based on 13 reviews |
| | | | Customer Reviews: | |
Average Customer Review:
 ( 13 customer reviews )
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Most Helpful Customer Reviews
5 of 5 found the following review helpful:
 Good frame but has some 'known' quirksJul 22, 2009
By D. Byers
Paid $129 at a local warehouse club... It is worth that much to me, but not worth what Amazon is asking today ($198).
Pros:
*Good picture quality.
*Easy to use the core features.
*Nicer looking than most e-frames. It actually looks like a picture frame instead of a gadget.
Cons:
*Made in China. (but try finding one that isn't)
*In spite of its ease of basic use, configuration settings are not very intuitive.
*When copying photos to internal memory, it often errors out. Requires some patience.
*Shuffle mode is weak, not random. Always starts with the same photo and although I have hundreds of photos loaded I see the same 20 or so repeatedly.
*There are known problems/bugs that HP knows about and are working on a firmware upgrade for--but according to what I've read in other product forums HP has been promising the bug fix for a long time:
*On mine, the built-in clock/calendar function has been flakey, causing the auto-on/off and the calendar view functionality to be useless. I have mine at the office and set it to turn on at 8 and turn off at 5... Worked great for the first few days. Then one day I noticed it was on in the morning before the scheduled time so I checked the time. The clock setting was way off. I think it was agravated by the fact that I unplug it and lock it up every weekend. Over the last 2 weeks it worsened until the clock didn't even move anymore. I read on a blog somewhere that there is a CR2032 battery inside that is the culprit. Opened mine up and replaced the battery this morning. So far, the clock appears to be moving again. I also saw mention of other clock problems and HP promised firmware upgrades.
Overall I like the frame and would recommend it.
If my problems were an anomaly due to a weak backup battery then I'll be fully satisfied with the purchase. HP would be well advised to make that battery externally accessable and incorporate a battery insulator tab to prevent battery drain during shipping like my 2-year old son's toys always arrive with.
Update: The battery thing seems to have worked. I also got a reply from HP (in broken English) advising to do a full reset & if that doesn't fix it then the frame is 'faulty' and I'd need to contact the retailer for help. Sure hope I don't have to go there...
7 of 8 found the following review helpful:
 Going back today!Jan 02, 2009
By dclaar
"dclaar"
Lots of problems!
The show-stopper was the inability to copy files to the frame via USB. It would get midway through my ~400 files, (170 Mb total, so I was't running out of room) and start throwing errors. Windows found hundreds of bad file fragments, which it copied to .CHK files.
Had that worked, the UI is horrible! The buttons on the frame are unusable: You keep mysteriously ending up at the menu to choose which memory to read from. You can only view one settings menu item at a time: You have to go all the way back to the home screen and then menu, then the next item. Oops, We're back at memory selection. Third base!
The remote is a bit better, but you are still stuck with choosing photos one at a time to copy them into internal memory (which is what lead me to trying to do the USB copy). Ever try to browse 500+ photos (that's probably a low estimate of what most camera cards hold these days) a dozen at a time? Not fun.
The USB copy does not resize the pictures (the one-at-a-time memory card method does), so you can't get very many images onto the frame this way, unless you resize them yourself. Since I was going to pre-load the frame, I was willing to live with that, but c'mon, anything that requires "OK, mom, we're going to fire up photoshop..." utterly fails the "grandma" test, even though my particular mom is reasonably computer literate.
Now all I have to do is find a *good* frame...
9 of 11 found the following review helpful:
 Very pleased with purchaseDec 21, 2008
By Barbara Listwon
"BJ"
I was extremely skeptical as to whether I would be able to navigate this digital frame after hearing stories from friends who had problems with frames other than HP. To say it handles very easily is an understatement. I bought it as a Christmas gift, put about 500 pics on a card and couldn't be more happy with the clarity of the pictures and ease of operation. Have already recommended the HP 10" frame to others.
4 of 4 found the following review helpful:
Garbage!! Don't waste your moneyOct 17, 2010
By C. Nichols
I purchased this picture frame a year and a half ago. I just mostly wanted my pictures to show as a slideshow, which it did with great clarity in an attractive frame. I got many compliments. Then it just stopped working. Doesn't turn on, doesn't do anything. HP is totally overwhelmed with pissed off customers like me. They have no solution, nothing. Now I have to dispose of it because it will never work again. What a waste of money. Google the phrase "hp digital picture frame stopped working" you will see TONS of people with the same problem. And HP tech support SUCKS, I can't believe they actually tout how they get awards for their customer service...what a joke.
3 of 3 found the following review helpful:
 review 10 in reviewFeb 14, 2009
By Maria
just got this digital frame because I wanted a larger screen. I'm not impressed with image quality and the viewing angle is horrendous. You can only view this when you look at it straight on. Would not recommend for the money.
See all 13 customer reviews on Amazon.com
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